“Bed Factory Direct are a great company and I can thoroughly recommend them to anyone looking for a company that values their customer service.
They were very patient with me when our new home sale fell through and I never felt pressurised by them. They assembled the bed quickly and we are thrilled we purchased our new beds from them.”
“We were extremely pleased with the update of delivery for the bed we’d ordered. It arrived promptly, I received several emails and texts with timings for delivery. My husband assembled the bed, as he was doing so his hand went through the ottoman lid. It was made of extremely flimsy material. A new one was promptly supplied and fitted in a short space of time.”
“Having just moved house we were v disappointed to discover that our new bed wouldn’t get in our new house but the Bed Factory took it back to the factory, split it into 4 parts and a week later we got our bed delivered. The bed looks fantastic and is such a treat to get into every night. The high divan is very high.”