“Really happy with my BBQ. Arrived quickly and on time. Especially given that I bought it during the summer in the middle of general shortage of this particular model.”
Hello Douglas - Sorry to hear your experiencing a problem but it doesn't seem that you've actually contacted us about this problem. Apologies if this is the case but our contact details can be found on our website, both telephone number and email address.
I can see you ordered the bbq on the 8th it was despatched on the 9th and delivered to you on the 10th and this is the first contact we've had regarding a problem.
Hopefully we can get this resolved quickly
Many Thanks