Blackstone Original 22" Tabletop Griddle 2140EU Reviews

1 Rating 1 Reviews

The perfect griddle as part of your outdoor kitchen setup at home, or for the outdoor adventure seeker. Whether your adventure is in the mountains, at lakes or beaches, or tailgating for the local football team take your 22” Tabletop Griddle with you. Fuel any event with two independently controlled heat zones and a portable design for easy transport. This flat top grill is the perfect addition to a patio kitchen or camping kitchen. This griddle's versatility is unmatched! Capacity Fits 12 Burgers or 9 Steaks or 30 Hot Dogs or 12 Pancakes or 12 Eggs Features Two independently-controlled cooking zones Dual stainless steel H-burners Patented rear grease management system 2 Year Warranty Model 2140EU 53cm Deep x 57cm Wide x 25cm High Weight 16kg

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“Disappointment on Every Level: The Blackstone 22-Inch Griddle I purchased the Blackstone 22-inch griddle with high expectations, but my experience has been thoroughly disappointing. Inconsistent Heating and Poor Performance The griddle's heating performance is abysmal. It has significant issues with uneven heating and inconsistent temperatures. When searing steaks, the surface temperature drops drastically as soon as the food hits the griddle and takes forever to recover, making cooking frustrating and often unsuccessful. Customer Service Nightmare My attempts to resolve these issues with BBQ Land were met with indifference. They only cared if the griddle could reach 280°C after 15 minutes on max. Once confirmed, they lost interest, ignoring my concerns about the temperature drop when cooking. Final Verdict In conclusion, the Blackstone 22-inch griddle is a major disappointment. Poor heating performance and unhelpful customer service from BBQ Land make this a product, and company, I cannot recommend.”

2 Helpful Report

Posted 6 months ago

I am sorry to read this review, which does not tell the complete facts. We helped the customer with the adjustment of the Blackstone to increase the gas flow and therefore the temperature of the griddle plate. The test that we asked the customer to perform was so that we could establish from a distance if there was an issue with the machine. The test result proved that the machine was functioning normally, albeit not to the customer's satisfaction, which is a subjective issue. At no point did we lose interest - but the machine was proved to be functioning normally, albeit not as hot as the customer would like. At all times we were punctual in our response times.

Posted 4 months ago