Hi Tony, I'm ever so sorry that you didn't enjoy this sauce. Once again, if you have the batch code and best-before date, our Customer Service Executive would be more than happy to investigate further. Please contact her at hello@bayskitchen.com.
“Lid was not on tight and some had spilt out onto packing extra packing needed I think so don’t know if it was actually edible due to if not being vacuum sealed”
Hi Pat, we are so sorry to hear that the lid was not on tight. I am more than happy to send out a replacement jar as well as a product of your choice as an apology from us. Please email sales@bayskitchen.com with your extra product choice.
