Thank you for your feedback.
We wish our customers to be fully satisfied. If you feel anything we are missing to full fill that, please feel free to contact us at customer.service@bathroommountain.
We never compromise on our quality and are very competitive in prices.
Regards,
IMRAN
Thank you for your feedback.
We would love to have a 5-star review, If you feel anything we are missing to full fill that, please feel free to contact us at customer.service@bathroommountain.
We never compromise on our quality and are very competitive in prices.
Regards,
IMRAN
“I ordered the pipes with the towel rail, paid for delivery both to arriving at same time, but they didn't, pipes sent out separately arrived too LATE to be fitted, used rings not pipes”
We apologize for the inconvenience and delay.
We never wish our customers to have such an experience.
We are always there for your support in case of any other concerns in the future and share this feedback with our concern dept. to further improve our delivery services.
Please share if you have any concerns with the items you have received at customer.service@bathroommountain.co.uk.
Regards,
IMRAN
Thank you for your feedback.
We never compromise on our quality this is why all of our items are under warranty for any inconvenience.
If you feel or have any issues with the items you have purchased, please feel free to contact us.
Regards,
IMRAN
We apologize for the inconvenience and delay in delivery.
I have sent you an email to further sorted out this issue as soon as possible.
I have refunded your delivery fee as a gesture of goodwill.
Regards,
IMRAN
“The first vanity unit I ordered had a scratch to the carcass and minor blemishes which weren't noticed when it arrived. The unit was replaced and the second vanity unit had a chip to one of the doors. I therefore swapped the damaged door with an undamaged one from the first vanity unit, which luckily I had not yet disposed of”
We're sorry to hear about the difficulties you encountered with the condition of the product received.
If we had been informed earlier, we would have taken immediate action to rectify the problem and save you from the inconvenience of having to resolve it on your own.
Please don't hesitate to reach out to us directly if you encounter any problems with our products in the future. We stand by our goods and services and want to make your experience as positive as possible.
Regards,
IMRAN
Thank you for sharing a review regarding the Product: Atlanta Quick Release Soft Close Seat.
We hope you love your new additions to your Bathroom.
Should you encounter any issues, please contact our team via email with some images or a short video to reflect the problem. We will then be able to review and offer a suitable resolution.
Our email: customer.service@bathroommountain.co.uk
Kind Regards, Gina.
