We apologize for the inconvenience and delay.
I have sent you an email to further discuss this matter. Our system originally scheduled the order for delivery on 27/12, but DHL rescheduled it for tomorrow's delivery on 28/12/2023.
If you have any other concerns, please feel free to ask.
Regards,
IMRAN
I deeply apologize for any inconvenience and frustration caused by this situation.
Despite my best efforts to reach you by phone, we unfortunately couldn't connect. However, I've taken the liberty of sending you an email that contains a solution which I believe will promptly resolve this issue.
Please know that I understand the gravity of the situation and take full responsibility for any shortcomings. If you have any additional concerns, please don't hesitate to reach out to me.
Regards,
IMRAN
Thank you for your feedback, we wish our customers to have a five-star experience.
We never compromise on our quality and are very competitive in the market.
We are always there for our customers.
If you have any issues or concerns please feel free to contact us.
Kind regards,
IMRAN
Thank you for your feedback, we wish our customers to have a five-star experience.
We never compromise on our quality and are very competitive in the market.
We are always there for our customers.
If you have any issues or concerns please feel free to contact us.
Kind regards,
IMRAN
Thanks for your feedback.
We never compromise on our quality and are always there for our customers.
We offer a year's warranty for these radiators for any issues.
If you ever have any issues, please feel free to contact us.
Kind Regards,
IMRAN
“Delivered on a pallet and left on the drive in the rain without effective cover. We were told 'we are not allowed to carry goods into the house'. We are left wondering why other companies are very prepared to carry cumbersome deliveries into the house.”
We sincerely apologize to hear this as we never wish our customers to have such an experience.
It's just the weather here is changing on and off, and I can imagine we are shortfalls in providing the best possible services.
I am going to send you an email to further discuss to resolve this at your convenience.
We do care for our valued customers and are always there for them.
Kind Regards,
IMRAN
Thank you for your product review of the Product Matt Black Traditional 2-Column Radiator Feet
SKU: 34004.
We hope when installed, you are pleased with the product.
Should there be anything outstanding, do not hesitate to contact our team via email.
Customer.service@bathroommountain.co.uk
Kind Regards, Gina.
We sincerely apologize for this inconvenience.
I can see that this Top Board is on the pallet, but I am going to send you an email to further discuss to resolve this concern as soon as possible.
If you have any other questions, please feel free to ask.
Kind Regards,
IMRAN
