“The first one arrived smashed, they replaced it very quickly but it came broken again, and the third replacement too. I just simply don’t want it anymore and want my money back. They have clearly an issue with the delivery company.”
Thank you for taking the time to share your feedback.
We sincerely apologize for the inconvenience you’ve experienced with your order. Receiving multiple damaged items is certainly not the experience we aim to provide, and we deeply regret the frustration this has caused.
We’re pleased to see that your refund has been processed and that arrangements were made for the collection of the damaged items.
Should you have any further questions or need assistance, please don’t hesitate to reach out.
Thank you again for your patience and understanding. We value your feedback as it helps us improve.
