“Mirror looks nice as a mirror but I should have looked more into the specifications. The light is a dim white light, not warm. You cannot change the brightness levels or warmth. Okay product for the price but I would have happily paid more for a different product if I had realised the light quality issues.”
Thank you for your feedback, and we are glad to hear that the mirror looks nice.
Our mirror lights are designed to provide focused illumination for the face, with a color temperature of 6500K, as noted on our website.
We appreciate your comments about adjustability and brightness, and we’ll consider this as we continue to enhance our products.
Please don’t hesitate to reach out if you need further assistance.
“Insufficient illumination to be of any use. Advised by Harmain, customer care that “ It is just to illuminate the face”. However this is not the case, the lighting hardly reaches the face so requested that the mirror be returned as it would appear to be faulty. At this point customer care stopped responding to e-mails. So, if you need a mirror with a light round it that doesn’t light your face or the room I guess this is the one for you. The mirror works as a mirror and the demister works.”
Thank you for your feedback, and we sincerely apologize for the issue you have encountered with the product.
We have reached out to you directly via email to discuss and offer a suitable resolution.
If there is anything else we can help you with, feel free to contact us.
Duaa
Thank you for your feedback regarding the Product Olivia Black Framed Illuminated LED Mirror 600x400mm
SKU: 73212.
The lighting on this mirror is designed to enhance the overall aesthetic appeal of the product. It provides a flattering glow and adds ambience to your space. We apologise that the product was not as you expected.
I can see our team processed a goodwill gesture for any inconvenience.
If there is anything else we can help with, please do not hesitate to contact us.
Kind regards, Gina.
