Thank you for your review.
We’re sorry the mirror arrived with a slight imperfection. I can see the refund has been issued as agreed and that a suitable resolution was found.
If there is anything else we can do to help please do not hesitate to get in touch.
Kind Regards
Matthew
“Excellent customer service. I am so happy with my cabinet. It was a shame the others came broken but the problem was sorted very quickly. Very impressed”
Thank you Nicola. Sorry you had an original problem but delighted to read you are now happy with your new cabinet.
Best regards.
Polly.
Bathroom Mountain
Thank you Vernon. Your five star review of your new cabinet is appreciated by the Bathroom Mountain team.
Wishing you all the best for Christmas.
Polly.
Bathroom Mountain
“First impressions when opening the box is how heavy it is and an astonishing quantity of fixture hardware. Got it together in just over an hour but only because I had assembled similar items.
Disappointed that 'engineered wood' just meant chipboard but worst surprise is the cabinet is large but contains only one shelf! What a waste of space.”