“On opening the box containing this very expensive bathroom cabinet my joiner cut his hand on broken glass from the mirror .. he then noticed that there was a chunk of polystyrene missing and it wasn’t in the box so clearly the cabinet had been removed from the box previously and not properly repacked .
As we live out on Tiree this is a big problem.
Please advise ..”
Thank you for taking the time to share your feedback.
We sincerely apologize for the condition in which your cabinet arrived and for the inconvenience. This is certainly not the level of quality we strive for, and we understand how frustrating this must have been.
Please rest assured that we take such matters seriously, and we have already processed a replacement mirror cabinet for you. If there's anything further we can do to assist you, please don’t hesitate to reach out.
Best regards,
Tamveel
“All perfect but my plumber broke mirror because mirror is bit out of door and I ask daughter to buy other one same. I try buy second time but can’t. Sistema only accept return first one that i bought. But cabinet is perfect, Bluetooth is clear and easy to use.”
