Thank you for your feedback and we do apologize for the issue you have encountered.
We have issued a partial refund, as discussed.
If there is anything else we can help you with, please let us know
Duaa
“Very well made unit makes which makes it nice and sturdy when fixed to wall, could have done with a template for fixings which would have been handy rather than having to measure between fixings on unit.
Would definetly recommend.”
“Arrived promptly, easy to fit and wire in. Looks really good and keeps bathroom clutter to a minimum. At night the cabinet lights are much softer than the bright overheads. Very pleased with it.”
“This unit was not the easiest to install, the cable entry was definitely not in line with British wiring regulations, the cable terminates through a top entry 6mm hole, we had to drill an additional hole at the rear of the cabinet, install a new rubber grommet, drill a round 40 mm hole through the newly installed porcelain tiles and fish a cable through the plaster board void, to enable a safe electrical connection within the sealed unit. This product has left me disappointed, the lack of attention given to the installation process is very poor.”
“The mirror cabinet was delivered in a double box for extra protection,which was great. The cabinet was very easy to fit. The led lights are bright and the demister function works well”