“The cabinet arrived quickly and safely. The piece is really basic and has some design issues including the lower shelf border. The mirror has not handle so that will always get wet or stained after opening and closing. Generally the cabinet looks very cheap.”
Thank you for your feedback.
We’d like to clarify that the mirror is designed with a push-press system, to ensure a sleek and handle free look. This allows for easy opening and closing without the need for a traditional handle.
I have also reached out to you via email to better understand the issue you're facing and find the best possible resolution for you. Please feel free to reply, and we’ll be happy to assist further.
Best regards,
Tamveel.
“We were after a good quality cabinet and are very pleased with this, value for money, and came very quickly. Our plumber had no problems putting it up and it has plenty of room for all our things. Is a bit noisy to close but otherwise, very happy.”
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you experienced with your mirror cabinet.
As part of our policy, we kindly advise our customers to report any damages within 48 hours of delivery. This is because we use a third-party courier service, and reporting within this timeframe allows us to address any issues promptly with the courier. Additionally, we do note that items are considered accepted once installed, as installation typically signifies that the product has been inspected and deemed satisfactory.
That said, we completely understand your frustration, and we are here to help. We will contact you via email shortly to gather more details and assist further in resolving this matter to your satisfaction.
Duaa
