“Very unhappy that the light in the mirror did not work. This caused disruption with the completion of my bathroom and when asking for a refund the process was very long winded - after packaging away I was requested to submit a video. Poor service and poor product. Do not recommend.”
Thank you for taking the time to provide feedback about your recent order.
We are extremely sorry to hear that the Madison Battery Operated Illuminated LED Cloakroom Mirror arrived defective and caused inconvenience in completing your project. We completely empathise with the situation and understand the frustration it may have caused.
We apologize for any delay in the refund request process. Our team always endeavours to offer the best customer service, and in this case, we tried to assist you by providing a replacement product. However, we have now processed the refund as requested.
Please do not hesitate to contact us if there is anything else we can help you with.
Best regards,
IMRAN
“We got this mirror as like the other reviews didn’t want the hassle of electrician erg bright and easy to install fast delivery too even in between Christmas”
