We apologize for the inconvenience caused by receiving a less-than-perfect item. We have reached out via email to offer a solution and are currently awaiting your response.
Your satisfaction is important to us, and we are committed to resolving this issue as quickly as possible. If there is anything else we can assist you with in the meantime, please do not hesitate to get in touch.
Best regards, Gina
We apologize for the inconvenience and hassle.
If you can share the video of the issue at our email address customer.service@bathroommountain.co.uk, so we can look into this for you.
All of our items are under warranty.
If you have any other questions or concerns, please feel free to ask.
Regards,
IMRAN
Posted 1 year ago
We apologize for the inconvenience and hassle.
If you can share the video of the issue at our email address customer.service@bathroommountain.co.uk, so we can look into this for you.
These are good quality standard waste, but I have refunded the waste as a gesture of goodwill.
If you have any other questions or concerns, please feel free to ask.
Regards,
IMRAN
