We are sorry you were dissatisfied with the Product: Chrome Dome Top Pop Up Basin Waste - Slotted SKU: 64030.
As a goodwill gesture, we have refunded the cost of the item, and you should receive this back within the next 3-5 working days.
If there is anything else we can help with, please do get in touch.
Kind Regards.
“I didn't realise when I purchased this was plastic ,plumber said it wouldn't last long and when he fitted it we had a drip and couldn't tighten anymore as would break it ,so had to buy another 2”
Thank you for leaving a review.
The Chrome Dome Top Pop Up Basin Waste - Slotted
SKU: 64030 is described on our website as made from chrome-plated durable plastic.
We sincerely apologise for any impact this had on your project.
Kind Regards
“Not a brass waste but plastic. I had to buy a brass one as I couldn’t tighten the plastic one enough to form a seal as the nut just kept jumping the thread”
We are sorry you experienced a problem with your waste.
If you can send us a short video of the fault to our customer service email (customer.service@bathroommountain.co.uk) then we can investigate this for you.
Kind Regards
