Thank you for sharing your experience with us, and we apologize for the issues you've encountered.
We're deeply sorry to hear that the items have started to crack within such a short period. Your satisfaction is important to us, and we understand the frustration and disappointment this situation has caused.
We appreciate your diligence in drying off the items after use, and we regret that water has penetrated the surface, leading to cracking. We strive to provide high-quality products, and it's disheartening to learn that this has not been your experience.
We want to assure you that we take your feedback seriously and are committed to addressing this matter promptly. We will review our product offerings and work with our suppliers to prevent similar issues from occurring in the future.
Kind Regards, Gina
