“The toilet seat was perfect however there were issues with delivery, this was dealt with efficiently and professionally by your customer service advisor Kelsey (top marks!)”
“Really helpful telephone call with the sales team prior to ordering a replacement seat online.
Payment link worked perfectly and the seat was delivered quickly. Excellent service. Thankyou.”
“Great service and discount applied as previous customer. There was an issue with the delivery (damaged in transit) but this was replaced within 24 hours. Would definitely recommend.”
“Initially purchased a complete Boston BTW toilet with premium QR soft close seat. Nice quality. Easy to clean. Minimalist design. I have since gone on to buy a second seat for my downstairs cloakroom. Very happy with my purchase. Bathroom Mountain customer service is superb. All the staff that I have spoken to are very helpful. This company genuinely seems to care about their customers. I plan on purchasing another toilet when I refurbish my main bathroom!”
“First time I have used them the customer service was excellent, I had a problem with a base toilet problem sorted in minutes and the the replacement arrived next day.
Will certainly be using again when the need arrives.”
