Thank you for your review.
We are sorry to hear that the Pipe Connectors were not suitable for your installation.
As the item is no longer required you can fill out our return request online and if accepted you would then be free to return the item for a refund.
Please see the link to our returns page for you below.
https://www.bathroommountain.co.uk/i/returns
Kind Regards,
James S
