We apologize that you are not fully satisfied with the product you have purchased from us.
I have contacted you via email to further discuss to resolve if there is any issue as we do care for our customers.
All of our items are under warranty, we never compromise on our quality and we are always there for our customers in case of any issues.
Regards,
IMRAN
“The valve came with the radiator and the plumber put them on with no hassle. They look stunning and now I feel the need to change the valves in the rest of the house.”