Thank you for your product review.
We apologise if the valves were not as expected and, therefore, unsuitable for your project.
Should you wish to return the item to us, you are welcome to do so if it is unused and in its original packaging.
For more information on our returns procedure, please see the link below;
https://www.bathroommountain.co.uk/i/returns
We apologise for any inconvenience caused.
Best wishes, Bathroom Mountain.