Thank you for taking the time and leaving your feedback.
We sincerely apologize for the inconvenience caused by the delay in delivering your order.
While we rely on a third-party courier service for deliveries, we fully understand the importance of timely service.
Please note that we have already reached out to you via email regarding this matter and are working to resolve it promptly.
Your patience and understanding are greatly appreciated.
Duaa
“The radiator looks nice and now that it is up I am happy. It still needs a few things to be fully commissioned but it's an attractive radiator that doesn't take up much space.
However, the manufacturer needs to spend a little more time on the instructions. Simple things like drill size M8 seemed to work. The diagram for where to put the supports was useless and I think misleading. Fortunately, bathroom mountain had a proper drawing with useful measurements. Why doesn't the manufacturer put them in the box?
What would be very helpful would be a full size template with where to drill. Just print it on the box. It could be aligned perfectly with a laser level. That would turn a job that took most of a day into an hour or so. For a professional doing it every day it could be hung up in minutes.”
