“Wrong product link as well. Tried to return a valve. Emailed customer service and chased them three times in 8 days with no response.
They don’t accept returns in stores so that was a wasted trip.
Finally got through on the phone to someone who cut me off after I commented about the singing and shouting in the background. Rang again then had to fill in a link then wait while they decide whether or not to send me the address.
I won’t order again as customer service is awful.”
“Not fitted it yet, but it looks really nice quality. It came well packed and with the tails included. So should be very easy to fit. Looking forward to seeing it in action!”
“Excellent value for money, arrived on time, carefully packaged with no damage. We have not yet fitted this to the new unit but we are very happy with our purchase. A big shout out to the store in Bletchley who were very helpful and answered all our questions thoroughly, we would definitely return and have recommended Bathroom Mountain to our family and friends already. Well done.”
“It was amazingly good value in the sale - I would buy this tap full price it's that good quality a product. I've had nothing but compliments for it and I haven't even installed it yet. I highly recommend the Severn Chrome Basin Mixer tap to others.”
“A great product
Not only a really nice tap, more it was the staff that impressed me the most. Knowledgeable friendly and understanding of any issues I had. Thanks”
