“The basket was good but I didn't like the fact that the delivery man just left it on my front door step and anyone could have stole it, luckily my next door neighbour seen it and I lifted it and took it into her house until I got home.”
“Good choice of products, easy to use website. Can’t review the actual product as I was not the recipient! Ordered two baskets, which arrived on time, unfortunately one did not have a gift card with it, which cause some confusion.”
Hi Carolyn,
Thank you for your review. We are so happy to hear that you enjoyed your shopping experience. I just wanted to reply to your comment about the missing greetings card. Could it be that they just missed seeing it?
We are always incredibly careful to send a proper A5 sized greetings card with every order. In fact, we take great pains to contact customers who don't include a message, so that we can add one on their behalf.
Our customer services team will be in touch to see if you would like us to contact the end receiver to apologise.
Thank you very much for your feedback Carolyn, and may I take this opportunity to offer you a very Happy Christmas.
Kind regards,
Catriona
Customer Services
