“I just want to thank you very much for acting so promptly and ensuring the basket arrived today - not to mention the fact that you upgraded it. My parents were thrilled, and my father rang a short while ago to let me know it had arrived.
One thing I have always appreciated about Baskets Galore, apart from the high quality of the goods, is the fantastic service - something that’s becoming increasingly rare these days. You guys get it right, even when something goes wrong!
Have a fabulous New Year - I’m within earshot of the fireworks on Sydney Harbour, so even if I don’t see them, I hear them! It’s always an exciting countdown to midnight.
Kind regards,
Sue.”