“Very disappointed with my purchase Opal chairs on arrival package very good beautiful upholstery unfortunately all the chair frames where very tarnished would not recommend these chairs however Barker &Stonehouse offered me a great discount this has paid for a professional service to clean the chair frames sorry but this is not what I expected from a high end retailer”
“I'm so unhappy with the service & sofa I bought from barker & stone house, you think you buy quality when you buy from you & I have had the absolute opposite, faulty sofa on delivery, had to wait 6 weeks for repair guy who didn't repair properly, waited another 6 weeks later,for him to come back & still I have the the worst sofa, looks like I've had it for 20 years, so disappointing when I've spent alot of money my sofa, not enough foam in my sofa making it look like I've had it for along time .. worst buy I have ever made especially when I've saved hard to get a new sofa .. so sad & disappointing”
“Im happy that I was still able to get replacement drawer runners but the quality of the product is very poor compared to others I can buy from screwfix for a cheaper price. I had to buy from yourselves because of the size to go with the drawer. When selling a nice set of wardrobes I would have thought the quality of the working parts would be better”
“We have had a few issues with our sofa but I have to say Barker and Stonehouse have been amazing they have sorted every issue out with no hassle at all so I would definitely recommend buying a sofa from them”
“I have purchased a wardrobe after 2 months the drawers fallen a part I have been contacted the customer service and let them know about it I have been chased them to know when the technician will come, they have ordered the wrong pieces of the wardrobe and after they dropped the case and tell me the drawers look worse. I never be able to used the drawers so I don’t understand what does mean they look worst. Anyway I have called a private and he told they re definitely repairing. The wardrobe was still in warranty.
I will never will shop again!!!”
