“Order for 8 dining chairs and 4 barstools to work as a co-ordinated set was placed in August. The first chair arrived in Sept, the last chair arrived in November resulting in storage issues and inconvenience. If they'd all landed as a set in Nov I wouldn't have been too bothered but coming as individual items including the inconvenience of having to stay in on the delivery day was a pain in the you know what. Next time I'll just buy them direct from China myself and save all the hassle.”
“Chairs are great, however delivery was a nightmare, set of two arrived on a Friday which I wasn’t expecting as not on tracking, we were just on our way out so luckily took delivery. I called customer services they told me rest should be with me on the following Monday according to the tracking, two arrived on the Saturday then a further two on the Sunday, again we were just on our way out”
“Dining chair is great! Customer service awful “We’ll find out and call you back” 3 times and never did as was DPD delivery who dropped one item out the van “Oops I think I’ve broken something”. They mislaid the other item then left it outside in the rain despite delivery instructions and 3 posters up saying please leave in porch!”
“Good quality chair, easy to put together. Comfortable but firm, bought with jasper swivel chairs to compliment the colour scheme of our dining room. Excellent service from B & S.”
