“These mittens are gorgeous! But my baby wore these once and the string has come away from the mitten. Didn’t expect this to happen due to the price of them. Not happy at all.”
Hello Liza,
I am sorry to hear you have had a problem with the mittens and genuinely dismayed that we were not aware of the issue to be able to resolve this with you. The last thing we want at Baa Baby is a customer who is not delighted with their purchase and we would always help in these circumstances. Thank you so much for taking the time to let us know that things didn't go quite to plan this time and hope that you will allow us the opportunity to put things right.
“Baby Sheepskin Puddy Mittens are I not only absolutely stunning they are so snuggly and warm. They allow us to watch my daughter play football during the colder months knowing my baby is warm.”