VW Golf Mk7 & Mk7.5 Carbon Fibre Front Fenders (2013-2020) Golf Mk7 (2013-2017) Reviews

3 Rating 3 Reviews

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Phone:

01277 366893

Email:

jack@autoid.co

Location:

Unit 9 Stondon Hall Farm, Ongar Road,
Unit 9 Stondon Hall Farm, Ongar Road
Essex
CM15 0LD

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James Davies

Verified Reviewer

“Ordered the carbon MK7 Golf GTI wings. Poor customer service, no responsibility taken for the problems, poor finish, poor fitment, no riv-nuts for the mounting holes, both wings had completely different sized mounting holes. I understand carbon parts aren’t always 100% for fitment but these were off in multiple places, I also understand that these are recommended to be painted or lacquered but that doesn’t mean sub-par products should be sent out. As these are made to order and take 4-6 weeks to be delivered the craftsmanship should be a much higher level than it is, maybe the defects would be more understandable if they were mass produced and they’d slipped through a quality check by accident. My response was that they ‘fall inline with our level of leniency’, we apologise that key mounting riv-nuts were missed, and that they can’t do anything else. Overall very disappointed, not the company I thought they were boasting 5 star reviews and good products online.”

1 Helpful Report

Posted 6 months ago

“Fitment was off, finish was off, mounting holes were off. Overall pretty poor when you’re paying £750 for a made to order product, I understand these aren’t the most expensive set of carbon wings available on the market, and that there recommended to be painted/ clear coated but it doesn’t mean that sub-par products should be sent out, I’m also aware that carbon parts aren’t going to be 100% bang on but these have clear issues. Little to no resolution with the issues apart from a £30 refund for the fact that I had to go out and buy a Riv-nut gun as they also forgot to put Riv-nuts in some of the mounting holes, and was just told that the fitment issues/ imperfections and mounting issues was ‘inline with there product leniency’. Maybe my fault for expecting better products and service from a company who boast good reviews and good products.”

1 Helpful Report

Posted 6 months ago

“Im very surprised with the quality! Wasnt expecting that. I can highly recommend this.”

2 Helpful Report

Posted 1 year ago