NEW Arccos Smart Sensors Gen3 Reviews

4.2 Rating 79 Reviews

About Arccos Golf:

Arccos Golf develops game-changing connected golf products. The company is revolutionizing the golfing experience by integrating automatic shot tracking with Artificial Intelligence to deliver unparalleled insights that help players maximize their potential.

Listed among the “World’s Most Innovative Companies” by Fast Company, ranking #3 in the Sports category globally, Arccos boasts the golf industry’s richest data set. This includes more than 200 million shots taken during 3.8 million rounds and over 8 billion geo-tagged golf course data points.

Arccos’ official partners include Microsoft (A.I. & cloud computing), PING (smart clubs), Cobra Puma Golf (smart clubs), Club Champion (smart fitting) and TXG (smart fitting).

Named after the inverse cosine function - an element of advanced mathematics that is featured in the Arccos algorithm, Arccos has received awards from numerous media and business organizations, such as Fast Company, Forbes, Entrepreneur Magazine, Golf Digest, GOLF Magazine, Golf Channel, MyGolfSpy, National Golf Foundation, Golf Monthly, Golf Today, SCOREGolf, American Golf, Connecticut Technology Council, ING, Gear Patrol and the PGA of America, among others.

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Phone:

+1 844-692-7226

Email:

Starter@arccosgolf.com

Location:

700 Canal Street
Stamford
06902

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“Very disappointing. Even after you've paid for the product you still have to pay over $100 a year to use the product. Its like buying a house and then having to pay rent to stay in the same house.”

15 Helpful Report

Posted 3 years ago

Hi Nathan, Thanks for leaving a review. All purchases of Smart Sensors come with the first years subscription. Subscriptions will renew with the annual fee upon the end of the first year. This is outlined on our website and within the app. For any further information, please get in touch with our support team at starter@arccosgolf.com. Thanks, -Team Arccos

Posted 3 years ago

“I just received the sensor kit. Very easy to install. I would give it initial 5 stars but the putter sensor has a terrible fit on my Strokelab One putter with a standard pistol grip. The same goes for my Ping putter with a pistol grip. The sensor is too large, not centered when attached and sticks out on 3 sides. Just on the look, it is almost a NO-GO in my eyes if you have invested in a good looking golf set. Also, as the putter sensor sticks out, it catches on other clubs and the bag when taking it out from the bag. Please relaunch the pistol shaped sensor!”

2 Helpful Report

Posted 3 years ago

Hi Lena, Thanks for taking the time to leave a review. We are sorry that the round putter sensor does not fit flush with the top of your grip. We understand this can be an issue for pistol grips. We shall take this feedback on board for future developments. If you have any other comments, be sure to get in touch. Thanks, -Team Arccos

Posted 3 years ago

“I am having no luck pairing my clubs. How can I get some help”

1 Helpful Report

Posted 3 years ago

Hi Jace, Thanks for your review. For support with pairing, please head to support.arccosgolf.com or contact our customer experience team - starter@arccosgolf.com. Our team will be happy to help. Thanks. -Team Arccos

Posted 3 years ago

“i am looking at these sensors but i only have one question is there some kind of subscription for these and if so is there a one time fee”

2 Helpful Report

Posted 3 years ago

Hi Andrew, Thanks for your review. The first year's membership is included with your purchase then an annual subscription is required from then on. For more information, please contact our support team - starter@arccosgolf.com Thanks, -Team Arccos

Posted 3 years ago

“Hi , please can you tell me when are you launching the series 4 sensors?”

Helpful Report

Posted 3 years ago

Hello, Thanks for leaving a review. These are our latest Smart Sensors and were released in 2020. We do not have any plans for generation 4 sensors at the moment. If you have any further questions, please reach out to our support team - starter@arccosgolf.com. Thanks, -Team Arccos

Posted 3 years ago

“I had another sensor fail today. This is the 3rd sensor to fail in the past 5 days. I am NOT HAPPY with your product. If you review our previous emails you will find that I was concerned about the time period of these failures. I am wondering when I tee it up tomorrow what can I expect. I got the 2 sensors today so I will pair them up but I am still short a sensor after the failure of the sensor today. I am spending more time replacing sensors and sending emails to actually enjoy a round of golf. This is not what I expected when I made my purchase. I purchased these sensors less than 60 days. Look at my previous emails for purchase date and invoice.”

5 Helpful Report

Posted 3 years ago

Hi Eric, Thanks for your review. Sorry you are experiencing some faulty sensors. Our sensors are guaranteed for 2-years so should they fail within this time frame we would be happy to replace these free of charge. Please contact our customer experience team - starter@arccosgolf.com - to use this warranty. Thanks, -Team Arccos

Posted 3 years ago

“Sensors work great and are very good at keeping scores tracked. Only feedback is: 1. They fall out of the clubs and I’ve had to replace 6 of them already 2. You can’t use bluetooth with your phone when the app is running 3. The app continues to always use your location in the background, draining your battery unless you remember to switch the setting after your round Overall very revolutionary product that I would recommend to anyone, just hoping the issues (#2 and #3 above) can be resolved with further updates of the app.”

2 Helpful Report

Posted 3 years ago

Hi Doug, Thanks for leaving us a review and it is good to hear that you are enjoying the product. To help secure the sensors, some users use electrical tape or alternatively, you could upgrade to our Smart Grips where the sensors are embedded in the grip. We understand the issues with not being able to use Bluetooth devices whilst using the phone to shot track. Fortunately, if you shot track with the Apple Watch or Arccos Caddie Link, you will be able to use bluetooth devices with your phone, so this is an option. Unfortunately, we require the app to be continuously used in the background in order for us to track the locations of your shots. Like you said, you can turn this on/off before/after your round but the app will stop running after you have ended the round so it should not drain your. battery. Hope this helps but any further questions, please contact our customer experience team - starter@arccosgolf.com. Thanks again for taking the time to leave us a review. -Team Arccos

Posted 3 years ago

“I am currently looking at getting this product but had a few questions before I do so. After the 1 year free subscription that comes with the product after buying it, will the product still work if I cancel the ongoing subscription? And if so what features will I still be able to use with the sensors and app?”

Helpful Report

Posted 4 years ago

Hi josh, Thanks for your review. You will require an active subscription in order for you to use the app. You can cancel and resubscribe at anytime. If you have more questions, please contact our customer experience team - starter@arccosgolf.com Thanks, -Team Arccos

Posted 3 years ago