“As a first-time customer, it all went very smoothly. A single contact number can always be busy, but on both departure and return my messages were picked up, and I was contacted when necessary. Very smooth return, as no requirement to return to the car park drop-off location. They park the cars about 9 miles away from the terminal. All-round good experience, quicker than using a Heathrow long stay car park.”
“Edward Lloyd treated us very well. They phoned twice before we arrived to find out how we were getting on and were in communication with us when we arrived back. We couldn't fault them. Their staff were friendly and very helpful.”
“Managed to remove 75 miles of range from my EV while travelling 22 miles in total to their offsite storage in Slough. Car was in valet mode, which records distance and speed and locks out Sport mode, so I was mystified how they'd managed it until I got it back and found the passenger side climate control set at 17 and the driver side set at 27, so the aircon and heat pump were competing the whole time.
Needed a 15 minute charge at a nearby 155kW charger to regain enough range to make it home, which was annoying.
Otherwise OK.”
“Called us an hour before we were due at the airport to check we were on schedule - nice touch. Was at the car park waiting when we arrived - smooth handover.
On our return, again another very smooth hand over.
Efficient professional service - spot on, thank you”
“I’ve had some bad experiences with Meet & Greets at Heathrow and elsewhere in the UK but Edward Lloyd were excellent. Good communication, arrived promptly and car in clean condition (unlike others I’ve used). Also was a good price too. Will use again.”
