“The Meet part was fine, although we have to pay the £7.50 for the car park now (which was listed when we booked). Collection we were advised would be at the back of a hotel to avoid the parking charge. Another car came with our car, our driver leapt out, said all ok? Dived into the other car and sped off. All seemed rather underhand. There were cameras so we are waiting to see if we get contacted about this. Just not very professional. Car all ok, no damage or anything and we did save the £7.50 for the car park.”
“Simple process. Car was collected and checked over for damage by the staff member. On our return the car was brought to a convenient pick up point close to the terminal. Would use again and would recommend”
“I've been using meet and greet sevices car parking across Heathrow many times a year and this is the first time ive personally had to pay for the barrier ticket to get into the car park once the car keys were handed over! Similarly upon return, the original instructions advised to return to the car park level where the keys were handed over but this was changed upon landing and I was advised to go to back of a hotel near the car park to pick up the car from a road. Presume this was so they didnt need to pay car parking. Last thing I needed after a 13 hour flight. Not great”
“This was a great experience, when we have previously not had such a good experience with other meet and greets. We were met promptly both dropping off and picking up and communication was good. We would definitely recommend using this service”
“We were stuck in a traffic jam on M1 for four hours we called all involved ie airport the air line and Edward Lloyd they kept calling us back for updates ,and when we did eventually get back underway it became apparent that we would not be able to get to the parking destination in time to get to the check in for our baggage .Edward Lloyd sugested that they should meet us at the departure drop off right out side the terminal ,without that intervention we would have 100 % missed the flight we were told we got to the desk with less than a minute to spare, I can't praise them enough well done to their team they were fantastic!!! Mr P Richardson Worksop”
