“Very poor customer service when phoning company, bordering on rude. Expensive fee due to flight change to move drop off by 4 hours (40% of original booking fee), once changed they tried to charge me for 2 cars. Terrible organisation, amateur all round. Won’t use again and won’t recommend.”
“Pretty efficient. Worked well. Be aware that their price doesn't include paying for the parking at the short stay car park during drop off and return.”
“Friendly and helpful service once we had found the car park to drop off our car! The directions could be explained a bit more in depth (Terminal 5). It felt a bit stressful as you are on a time limit to drop off and pick up due to the nature of the way Heathrow operates. Otherwise a good service at a good price for the length of our stay.”
