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Edward Lloyd Meet & Greet Heathrow Reviews

4.4 Rating 1,352 Reviews
They firstly make you pay the car park twice which is £7.50 so add £15 to any quote. Most of the others include that in their price. They then turned up saying they had lost my original car key and have got me a replacement which seems incredibly dodgy considering the main job of the company is to look after peoples cars and keys! No offer to knock off some money to compensate or anything, especially considering not having an original key can make selling a car much more difficult. They told me they would call the next day once the key was located and return it to me but I’ve heard nothing from them. DO NOT USE THEM! And shame on APH for letting them under your banner, I expect better. Highly disappointed…
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Posted 9 months ago
Excellent speedy service and great communication. Highly recommend them. Also great value.
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Posted 9 months ago
Great service.
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Posted 9 months ago
Brilliant from start to finish
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Posted 9 months ago
Service was fine and polite, car well looked after. Remember to call in advance of gettign to the airport there as advised as they do not seem to have staff permanently based there like some of the others. Had to wait a bit longer than I'd expect on arrival too. More importantly only marked 3 stars because they asked us to pay for the parking (£15 in total for both arrival and departure) although this was not mentioned when booking whch did not seem a fair comparison with other firms if their rates include this...
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Posted 9 months ago
Please be advised. On top of the charges they charge you £7.50 to enter and exit and enter the car park. So add an additional £15 on the end price. Was a bit of a surprise.
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Posted 9 months ago
Everything went according to their instructions, easy to park and easy to pick up. Would definitely use again
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Posted 9 months ago
Had to wait 15 mins for them to come and collect the car after we had phoned twice and given them the information where we were.
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Posted 9 months ago