“I have used MBW meet and greet who are about the same price. They have a counter at the car park making it quick and easy to identify who is the authorised representative whereas Edward Lloyd is staffed offsite. More importantly, MBW take care of the short stay car parking fees but to my surprise Edward Lloyd expected me to cover this cost totalling about £20 making them very expensive! Never using Edward Lloyd again.”
“I paid £7 for car park when I dropped my car at Heathrow T5. On return from my holiday, the driver decided to drop the car for me at arrival drop off instead of car park as indicated on their document, this cost me £10 including admin fee. I ended up paying more than planned in total due to hidden cost. Driver game me the car key and walked off without waiting for me to check the car. Will not use again.”
“The company were friendly and professional. They arrived on time and were quick to answer the phone and discuss arrival times. They made the process super easy, i would highly recommend.”
“It’s the first time I’ve used a non ‘Heathrow airport’ parking service. The long stay quote was very high and Edward Lloyd was priced competitively. Their team was responsive, flexible and accommodating when I had a mix up with my arrival time. I’ve already booked them for my next trip!”
“I have given them a 4* as the service was very good but with some issues. They were very accommodating and picked up the car from the drop off zone rather than the car park which helped. They also dropped it back there with a slight delay but no biggie. The thing that wasn’t clear was that I had to still pay a fee for using the car park - £6 in drop off or £7.50 in the car park. That means their rate appears more competitive than it actually is. The other issue was that the car has leaves and mud in both the driver AND passenger footwell and the passenger seat was adjusted - which makes no sense unless the car had a passenger. 12 miles
Were added to the clock which might not be excessive I guess.”
“Excellent service from start to finish. They were onsite when we arrived and when I returned home they were calling once my flight landed to confirm next steps. Very professional and courteous.”
“All went according to plan, flexible with texts and calls and there at the meeting point when they said they would be. We would be very happy to use again”
