“Albeit the car was returned on time and in good condition and the men were nice and friendly, We had sunglasses and a pound coin disappear from our car. All items had been removed from the central console suggesting it had been opportunistically searched.
They were old and worthless glasses, not going to raise it. Hopefully this will serve as a reminder to not leave anything valuable in the car while it’s with a meet and greet operator.
I may even use them again, will just be more mindful of not leaving any personal items in the car.”
Thank you for your feedback.
We’re pleased to hear that your vehicle was returned on time, in good condition, and that you found the team friendly and helpful. However, we’re very sorry to learn of your concerns regarding missing items from your car.
Vehicles should always be treated with the utmost care and respect. While our terms and conditions do advise customers not to leave personal belongings in their vehicle, we fully understand your frustration and how this situation may have impacted your trust in the service provider.
Thank you for bringing this to our attention and we appreciate your understanding.
“The drivers are always punctual, friendly and helpful. Sometimes the car is returned a little dirty if it has been raining. It would be good to give them a little spray wash before returning!”
“A very good service, made the trip so much easier, just a few minutes walk to the airport, the staff kept in touch constantly and were polite and professional. Would definitely use this company again.”
