“Very helpful on the phone, came to sofitel to meet us, saving us a walk.
On arrival had texts and calls, to make sure we went to the right place. Car arrived quickly”
“personal, which is appreciated at a stressful time when travelling. Our return flight landed 40 mins early and they acted quickly to get to use as soon as they could, great service! Very experienced for a newish company, highly recommend and we will definitely use again.”
“The procedure was nothing like Purple Parking at Manchester that we have used many times and recommended to others.
We were a little late arriving at LHR and were told by phone to drive to a remote location near Bath Road to pick up a guy and drive him to the drop off at LHR. He was difficult to find as we were not familiar with the area at all. After we located him, who was just a chap in a high vis jacket on the side of the road, he jumped into the rear seat of our car and guided us to the airport drop off. We then offloaded our bags and he left with our car. The chap could have been anyone! No ID, no paperwork, nothing!!
All very strange, unprofessional, stressful and frankly concerning!!
I would certainly not use this service again!!”
“Quick response, no doubt. But on return, we were not given proper time to inspect our vehicle and the person was in a hurry to fly, rather than answering our queries, like our key pouch etc.
it is better for you to stick to people meeting you in level 4 or 5 as instructed in the information you provided at the time of booking. The phone call made by you wrongly misled us to come out of Cafe Nero, though we were supposed to meet your driver in Level 5. That was a disaster.”
