“So efficient- they called us to confirm before we arrived. You have to pay the parking or drop off fee but that still made the price competitive. Really friendly driver met us both ways.”
“Easy and efficient communications on the day, but once up to the car park, there is no signage/board/branding for Edward Lloyd like some of the other companies doing the same meet and greet. It's just a guy you have to confirm if Edward Lloyd loitering around the entrance to the lift area. I also was unaware (due to the small print) that you have to pay the entrance and departure fee for the airport parking (£8) compared to the other companies who cover this. Edward Lloyd is a cheaper alternative though.”
“During 2024/2025 I travelled monthly from Heathrow. Once I switched to Edward Lloyd at Terminal 3 the service levels were a great improvement of other providers at Terminal 5. I have recommended Edward Lloys to friends and family and they have used their services. On March 1st 2026 I was rather early to the airport but I was accomodated 80 minutes ahead of my scehduled arrival. The team were great and ensured I didn't wait too long. Some good scheduling and customer service there! Upon my return, the team must have checked for arrivals. I was 50 minutes early and received a call as soon as my luggage appeared. The team were ready and had my caroutside Terminal 3 within 10 minutes as stated on the phone. The same person that collected my car too. He remembered my trip, the reason for it and was a genuine delight.”
