“Very pleasant man met us and the car on Level 4 row B in Terminal 2 Heathrow. On our return on a wet and windy Wednesday evening we had a short wait for the car to reach the Terminal but the same gentleman rang me to explain and was again helpful. I would use Edwin Lloyd again.”
“Reasonably priced, excellent text and email contact and instructions, easy to find, easy to hand over and collect car, answered phone calls straight away and knew who was calling, car returned in perfect condition, can’t ask for more!”
“Shocking service. Waited 20 minutes for meet and greet outbound and had to pay an additional fee despite calling 30 minutes before arrival at Heathrow. On return, called on landing and again once baggage collected and still waited 30 minutes as our car was in Datchet. There was absolutely no point paying for meet & greet as this was non existent. We made our dissatisfaction clear to a member of the team who assured us he would speak to customer service. We have yet to hear anything.”
