“Call me about 30 mins out and was waiting for me on arrival. A call when we landed and another when cleared customs and the car was waiting. Will definitely use again.”
“Drop-off was fine. When we returned to LHR T3 car park we waited for 2.5 hours for our car to be returned. We were told that the battery was flat, but when the car eventually returned, the bonnet had not been opened and the battery terminals had not been touched. How then was the car recharged or jump-started?? I believe that the flat battery story was a complete fabrication. Either the company had no staff ( the phone lines frequently went unanswered "Don't leave a message call back later" ) or the company had misplaced our car. I shall be pursuing the company for compensation but I cannot imagine any compensation that will suffice for our 2.5 hour ordeal in a very cold multi-storey car park ( we are both over 75 years old). Unbelievably bad service.”
“Absolutely superb service both on collection and return of vehicle from T2 at Heathrow. Courteous staff, efficient telephone service and extremely prompt service. Could not recommend more highly.”
“Seamless service, waiting when I arrived, very professional, check contact details and return flight information. On return car was exactly where they said it would be and driver only took a couple of minutes to organise exit ticket. Staff friendly, I’ll definitely use them again”
