“Excellent service! Drop off and pick up very easy & quick. It’s in the short stay car park so very close to the terminal. Highly recommended for convenience & price.”
“Really excellent customer services - prompt, polite and really proactive and helpful when my husband left his phone in the car! Great value for money and would highly recommend them.”
“Excellent service. When I rang 30 mins before arrival at the airport someone answered immediately and someone was waiting for us. When we arrived back it was the same. No problems and no delays. I checked the mileage and it was 20 miles which is what I expected. Very easy and efficient.”
“A bit of a mixed-bag experience to be honest. The drop-off was flawless. We had barely exited the car when the extremely friendly representative arrived to check and photograph the car. We discussed our return flight and he told us to call on landing and again once we had our baggage back.
On return, we did as requested, however, during the second call we were told that the car park was extremely busy and asked if we could meet at a different location. We exited the Terminal 3 building in torrential rain but struggled to find the location described by the driver. My wife called again and eventually, we understood the location he had requested - a bus shelter close the the valet car parking space. There was zero cover from the rain in crossing to the location and we were very wet by the time we arrived.
Given the wet weather we had absolutely no opportunity to inspect the car before taking it back - even loading the suitcases left us soaked. This was certainly not the meet-and-greet experience we were expecting and had paid for.”
“Very pleasant man met us and the car on Level 4 row B in Terminal 2 Heathrow. On our return on a wet and windy Wednesday evening we had a short wait for the car to reach the Terminal but the same gentleman rang me to explain and was again helpful. I would use Edwin Lloyd again.”
