“We were running late due to problems M25. Had phoned on three occasions to update where we were. Not great drop off experience.
Return from holiday much better. Chap very polite and efficient hand over.”
“So efficient and great communication with the guys at Edward Lloyd. This is the second time of using recently and I highly recommend their meet and greet service.”
“My flight was cancelled the day before travel and I informed EL straight away and again once the new flight was arranged. On the way to the airport I received a call to inform me that I would have to pay an additional £20 to the driver… still not sure why but didn’t feel I could dispute this at such short notice. He said I would be sent a receipt but I still haven’t received it.
On return the driver took the car to the wrong terminal despite my confirming the return details with the driver I had paid the additional fee to so had to wait approx 40 minutes despite informing them we were there on landing and again once through security (as instructed) for the car so hardly meet and greet!”
“Absolutely outstanding service, so polite and efficient. Phoned me to check about arrival. Eleven out of ten . Would definitely use them again and recommend them”
