“Not Happy,after waiting for the car to be returned where instructed we left the short stay car park in terminal 3 heathrow only to be charged £6 driver had obviously hung around before dropping the car off , then next day realised my dashcam had been unplugged!!! no way can the plug fall out !! no idea where my car had been and as its part of my insurance if i had a problem it could compromise that,never going to use again ,emailed but no reply,as family are travel agents will be advising my customers to avoid ,unfortunately gives APH a bad name but could never fault them”
“Used this company for many years and generally good service except drop off this last time. Have a four hour drive to LHR and rang 30 mins prior to arrival as usual but we were arriving 30 mins before our booked time - normally this is no problem but told rather abruptly that no drivers were available until our booked time as we would have to wait - in fact waiting another 30 mins beyond the booked time and had to make several calls asking where pick up driver was each time to be told he 'was on his way' - frustrating.”
