“Despite arriving at Heathrow at exactly the right time, we were left waiting for 40 minutes before these people arrived to collect the car. This caused us enormous stress as all departures are nervous of how long it would take to clear security and check in. Upon return the service was little better … called when we landed, called again when we had our baggage and called again to ask where they were once we had stood alone again in the car park waiting for them … the best I can say is they did not dirty or damage the car !!
This is not a ‘Meet and Greet’ service in any shape or form … it is a ‘stand there waiting and we shall get to you whenever someone is free’ service.
Not cheap and does not deliver good service.
I would NEVER use them again .”
“A smooth and easy drop off. Picking my car up after a nightmare return journey the staff went above and beyond to ensure I got my car back. Thank you for all your help and understanding.”
“Easy to manage. Clear directions. Our flight back was delayed an hour. They met us as said 15 minutes after passing through passport control. Very polite drivers.”
“I have never used meet and greet before and was sceptical. However, it was so painless and easy as we followed the directions that were given when booking. I will definitely use this service again as the staff were friendly and approachable. My car was returned exactly how I had left it.”
