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Edward Lloyd Meet & Greet Heathrow Reviews

4.4 Rating 1,293 Reviews
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Posted 2 years ago
They provided an atrocious service. They said my battery was flat so couldn’t start my car ( it was fine when I left it with them and has been fine since . The car was dirty dusty and had bird poo all over it .we had to wait 2 hrs for it to be returned as they said their jump leads weren’t working . Told me to get a urber to the compound which cost £30 for them to ring and tell me my car had now started and they were waiting at the airport . My phone had hardly any battery and I had to keep ringing them to find out what was happening with my car Shane was rude aggressive and intimidating and resulted me to tears They never apologised . Absolutely awful service
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Posted 2 years ago
It all worked in the end . Phone Contact number did not work at first . Better if Staff uniformed . Came back shortly after Midnight flight delay . Extra charge on quotation was £20 but insisted on £30 which we paid . Not a satisfactory arrangement . However they collected and delivered the car on time . Would now look at other suppliers
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Posted 2 years ago
Excellent in all respects, quick efficient service, and great communication before arrival at the terminal to check our status and ETA. Thoroughly recommend the service and will definitely use it again.
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Posted 2 years ago
Excellent instructions for dropping off/pick-up. No delays. Very efficient service. Thank you.
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Posted 2 years ago
Excellent service from start to finish. Staff were very helpful and accommodating. We had to slightly amend our booking online, which was no problem at all. Would definitely use them again.
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Posted 2 years ago
Quick, professional and friendly service. Will happily use again.
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Posted 2 years ago
I phoned ahead as I was due to arrive early. There was clear communication and instructions given over the phone and the meeting point was easy to find. All the staff were polite and professional which made the whole experience a pleasure.
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Posted 2 years ago