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Edward Lloyd Meet & Greet Heathrow Reviews

4.4 Rating 1,296 Reviews
Great service, no waiting around
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Posted 1 year ago
Very easy to use. Would happily use again. Please note the charges for late arrival at the car park, especially if your flight is delayed!
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Posted 1 year ago
As instructed we called your company at 5:00 pm to say our flight had landed. We called again to say we had collected our baggage at 5:30. After many frantic phone calls made to you our car was eventually delivered at the meeting point at 7:00pm! When booking, the price went up from our original enquiry by £16 within an hour. Do not use this company. They are unreliable and fell woefully short of their advertised level of service and did not seem to care about our mounting anxiety. We were fobbed of with their excuses and constantly told the car was on its way. The driver who eventually delivered our car said he had only received instructions eight minutes before he delivered the car to us. We would not trust this company again despite the fact they were linked to APH and do not deserve any recommendation.
1 Helpful Report
Posted 1 year ago
Efficient, polite and timely. Had a different drop off and pick up terminal which caused them no problems at all. I would use again. 10/10
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Posted 1 year ago
Efficient and courteous.
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Posted 1 year ago
Nice and courteous staff. Really simple instructions to use. Call them when you’re 20 min away and they’ll meet you. On the way back call when you’ve landed and then again when you get your bags. We went to the car park and met our driver before others got their cars. Would use again.
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Posted 1 year ago
Always great service (and we've used it several times) and so easy to leave the car right at the terminal and then have it there ready when we come back. Would recommend.
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Posted 1 year ago
Personable staff who accepted and returned the car. No problems whatsoever
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Posted 1 year ago