“Excellent service. No grumbling when we arrived over an hour later than stated on departure (sick child and traffic) and waiting for us on arrival. Great value for money.”
“Drop off was fine - though I ended up paying £15 for parking as turned into the wrong carpark, then upon exit had to pay £7.50, even though my 'stay' was only about 30 seconds... in any case the drop off was fine otherwise, although the pickup was delayed by c. 50 minutes, which after a long flight was not good, apparently it was due to a lack of staff. I was told the driver would be there in 15 minutes, then 20 minutes later I called and was told it's probably going to be another 20 minutes... not impressed...”
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Edward Lloyd
2.5(50) ‧ Airport car park in Iver, England ‧ Open
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2.5
(50)
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Katrina Taylor
Local Guide·9 reviews·16 photos
Booked via APH Heathrow T3. Was really reasonable even with the 2 carpark charges you pay which is in the Ts & Cs. Drop off communication good and very smooth. Also went through pick up procedure with us. Called when picked up luggage and …More
Paul Griffin
1 review
3 months ago
Terrible service. Car was immaculate when I gave it to them. 2 weeks later was “washed because wanted to get rid of the marks” which meant it had been jet washed in a local lay-by and was returned with a scratch all the way down one side on …More
❤️2
Caroline Newball
2 reviews
3 months ago
Very happy with service received from Edward Lloyd meet & greet. Our plane delayed and missed connection in Dubai. We made contact on our return at Heathrow and were soon reunited with our car. Thank you.
J T
7 reviews·2 photos
2 years ago
They had my car keys stolen from their ‘secure facility’ along with 250 other people last weekend - so no car at airport, no email or phone call before I landed. They told me I had to go to Maidenhead police station to get the car key - …More
Photo 1 in review by J T
Photo 2 in review by J T
❤️4
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United Kingdom
NP26 3PS, Undy, Caldicot - Based on your places (Home)
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Katrina Taylor
Local Guide·9 reviews·16 photos
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a day ago
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Booked via APH Heathrow T3. Was really reasonable even with the 2 carpark charges you pay which is in the Ts & Cs. Drop off communication good and very smooth. Also went through pick up procedure with us. Called when picked up luggage and gave option of meeting at drop off area or short stay. We opted for drop off area. Was there with 5 mins. Car all fine. Have booked with them for a further 2 trips.”
“Very good drop-off at Ter 3 with Bobby, super reliable and helpful.
Less good expoerience with a different colleague on arrivals. He called me whilst I was just trying to de-board the plane, then when I called after collecting my bag I had to wait in the car park for 30 minutes to get my car. One hour from his original call until collection of my car and we pay a lot for this service to be MEET and GREET. This delay was because the driver had to deal with three arrivals at once which I can understand would be difficult. More people on duty would have helped perhaps at 630/7pm.
Also I paid twice the usual parking fee, which they say they will be refunded in due course. Hence the three stars rather than the usual 5, but I hope they can resolve their staffing issues and return to their usual high level of performance. Thanks to Bobby for his concern.”
