“Great company, clear and professional at all points. Quick delivery of car on arrival. Thoroughly recommend after terrible experience with another firm last year.”
“Phoned as instructed having collected luggage.
Had to wait 40 minutes for car to be returned despite asking representative ot meeting point to check.
finally told to phone again....representative i had previously spoke to admitted to `forgetting' to action.
Not good having been travelling for 10hours plus”
“It transpires that APH are a broker for 'I love meet and greet', a company I have used before with poor results hence returning to APH meet and greet.
After landing at Gatwick to pick up my car, I noticed a rear tyre was quite flat and when I asked the driver if he had checked the car before driving to the airport, he replied there are no warning lights on the dash, I informed him it is a 15 years old car and does not have such equipment and should have done a visual check to which he replied, "we do not do that".
This was at 1 am in the morning and minus 2 degrees and had to find a garage open, the first 2 were closed and the 3rd was not operating the tyre compressor machine. When I eventually found a garage open, the tyre pressure read just under 10psi which alarmingly both illegal and dangerous!
I informed APH of my finding only to be told to contact 'I love meet and greet' as APH is only a broker, so I feel a bit palmed off.”
“First time using meet and greet.
Ok going but on return I followed pickup instructions. Waited 35 minutes for car to be
Delivered outside gatwick in the freezing cold. Because delivery took so long we missed the midnight ferry back to the IOW.
Very annoying.”
