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APH Gatwick Meet & Greet Reviews

4.8 Rating 2,865 Reviews
Friendliness of staff
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Posted 2 weeks ago
Friendliness of staff
We were a little anxious as we had not used the service before and not entirely sure where to go - i must say it was fantastic - really excellent. We called them when we hit the M23 and they were waiting for us and when we returned from hols called them when we picked up our luggage and they were waiting. All very seamless and definitely doing again. Great service.
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Posted 2 weeks ago
Friendliness of staff
No problems on drop off. Had to wait 30 mins for pick up but overall ok
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Posted 2 weeks ago
Friendliness of staff
Lovely gentleman met us on time, and on return the car was waiting. thank you
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Posted 2 weeks ago
Friendliness of staff
Excellent service
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Posted 2 weeks ago
Friendliness of staff
Amazing friendly service. Very quick and efficient no waiting around. Would definitely use again.
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Posted 2 weeks ago
Friendliness of staff
I was initially surprised that my meet and greet was contracted to I Love Meet and greet. But it was a very slick service and worked extremely well. We were picking up a P&O transfer bus at Gatwick South to Southampton and being flown back to Gatwick North so needed a service that would make it easy to drop the car at one terminal and pick it up from the other. APH were the best choice for this. Staff were very cautious and location for drop off and pick up were very close to the terminal meaning that, as we have 3 bags, it was not an issue getting a trolley and stacking our bags. No lifting on and off of busses !!! There had been a lot of bad press re meet and greet at Gatwick so was a little concerned but I can only say that it was an excellent choice
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Posted 2 weeks ago
Friendliness of staff
Drop off procedure is a bit hit and miss and the instructions as to where to drop off were not clear. Rescued by fact that the car collector recognised the number plate and waved us down. The pick up was a bit of a disaster. We arrived at Gatwick and had been given the number for Stansted to call. They clearly had no idea where our car was etc etc. To cut a long story short we had to wait some time for our car to arrive after we had eventually found out where we meant to be. So long in fact that we could easily have been in the long term car park and picked up our car and been underway, which somewhat defeats the object of meet and greet.
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Posted 2 weeks ago