“We have used APH Park & Ride for years and thought we would give the Meet & Greet a go. I visualised that we would pull up and someone would be waiting and the same upon our return, that our car would be ready. However this was not the case. I had to call a number prior to our arrival, luckily I was not driving or this would have been difficult. I had to wait on the line for around 10 minutes by which point we were pretty much at the drop off point. We waited over 15 minutes for someone to collect the car and had to call the line again to check we were in the right place. Signage could have been made more clear. Upon our return the same happened. We waited outside in the collection location in the freezing cold for 15 minutes, having done as we were asked and folllowing instructions upon collecting bagggae. There is no shelter so I'm not sure what you would do if it was pouring with rain.”
“Both on Departure and Arrival back to the UK, the APH representative was waiting for us. Checks were efficient and the staff were friendly and polite. Highly recommended.”
