“It wasn't APH meet and greet. It was some 3rd party company I was unaware of (I have booked 3rd parties through APH before and that felt more transparent).
When we received the car back we found it had been scratched down to the metal and are refusing to accept liability.
While APH may not be directly responsible they show no care or interest in the incident and how, using this other company, may effect their future customers.”
“Got to our destination and our return flight was cancelled! Phoned APH and gave them the new flight number, which meant return to different terminal. No problem, car was there waiting when we came out. Highly recommend, friendly staff”
“I feel the service is not as good as when we were met in the car park. We had to wait over 10 mins for our car opposite Premier Inn ...no shade on a hot day and if it had been raining we would not be under cover as you advertise.”
