“The process of dropping off your car and getting it back is great!!
The only bad thing is that my car came back with loads of bird poo on it. It was so thick it took ages to get it off!!”
“I have used APH car parks and the Meet & Greet service too for many years and had always been entirety happy with the service, but not this time.
On arrival, I called the usual number when we had cleared customs and were told there were delays due to “diversions” and it might take 15-20 minutes for drivers to return our car to South Terminal, but they would “dispatch” someone asap. The ref to “dispatching” someone asap made me wonder whether the problem was in fact “diversions” or driver shortages. Anyway, it took almost 30 minutes from my phone call before the driver turned up and unlike the usual polite and helpful APH staff, he said not a word as he got out, handed me the key and showed me his phone for a signature. Altogether, a most un-APH Experience.
I should say the driver who met us when we dropped the car off was fine and up to the usual APH standards.”
