“After having an issue with 'I love meet and greet' which was booked via APH. Even though I had written confrimation that 'I love' agreed to amend by booking, both parties refused to honour the agreement and refsued any refund. APH mentioned they are not responsible for the vendor companies they use yet are willing to contract. re booked direct with London Gatwick and was faultless.”
“Very happy with the service.
Met us within 10 minutes of calling to say for them to pick up our car. Plus the same on them bringing our car back to us when we returned back to UK. Very friendly staff”
“It was very easy to meet the Staff at Gatwick when dropping off the car, very quick and simple, easy to find when arriving at the airport, member of staff was very helpful and explained the procedure very clearly.
However on the way back we landed at Gatwick nearly an hour late and were very tired. I called the number when I got to collect luggage and was told to call when we left Customs, so this I did. we went to the same place to meet the driver expecting him to already be there, unfortunately we had to stand in the cold for nearly 20 minutes before he turned up with my car. it was after midnight and just wanted to get home, I have booked again for my August holiday, I am hoping I will have a better experience on this occasion. I thought the whole idea was that the car would be waiting for us when we got out to the collection point. I could have just booked the drop off at the car park for the time I waited. apologies for the moan.”
