“The APH meet and greet service is great, very relaible and slick: 100% recommend...However, do not spend on the wash and valet service at £40: we were seriously disappointed with the quality of the clean, the glass was smeary and in places untouched, they left a dirty cloth in the car and the interior trim has not been touched (i.e. door handles etc). A shame as it taints the overall view of the service - and they are actually a subcontractor to APH.”
Dear Ms. Butterworth,
Thank you for your feedback.
We’re very sorry for the delay you experienced when collecting your vehicle and apologise for any inconvenience this caused. We appreciate your patience and hope your next experience with the service is much smoother.
Kind regards,
“I had to phone four times and wait 28 minutes for the driver to collect my car. Very disappointing. I was travelling alone and really worried what to do if no one showed up. I wouldn’t bother another time. Having said that the way back was much better and just a five minute wait. Another time I will just use the car park and bus option.”
