“I arrived on the day when Airport Way was closed and access to the south terminal was impossible in time for my flight. The team (Steve) went out of a way to provide a solution for me to drop at the north terminal and when his allocated team were delayed, allowed me to drop my keys with another member - all of which gave me just enough time to make my flight from the south terminal! Thank you! (And pick up of my car was easy and as planned)”
“If you're using APH meet and Greet make sure they are not using I Love Meet and Greet on their behalf, it's an absolutely disgraceful service The attitude of their delivery people was appalling. The 1st time I used them they sent a driver who took 45 mins from our phone call to get there.
Their other service providers Ace and Sure appear to be much more professional.”
Dear Mr. Morrissey,
Thank you for taking the time to leave your review.
We are very sorry to hear that your experience with I Love Meet & Greet did not meet your expectations. We appreciate how frustrating it must have been to experience a lengthy wait for your vehicle and to feel that the service provided by the delivery team fell below the standards you expected.
Your comments regarding the waiting time and the attitude of the staff have been noted and will be passed on to the relevant management team at the car park for review, as this is certainly not the level of service we expect our partners to provide.
We value your feedback and are sorry that this experience has left you disappointed. Thank you again for taking the time to share your comments.
Kind regards,
The APH Team
“Look past all of the bad press with airport parking with APH Gatwick Meet and Greet.
Easy booking. Effortless drop of and collection. Perfect timing. Perfectly pleasant drivers.
It removed a lot of hassle from what is already a stressful, logistical operation.”
