Doro 780X Unlocked 4G Dual Sim Easy To Use Mobile Phone Reviews

1 Rating 2 Reviews

The Doro 780X Unlocked 4G Dual SIM Easy To Use Mobile Phone is a durable and splash-proof (IP54) mobile phone. This phone is great for the elderly and for those who struggle to use a conventional phone or remember phone numbers.The easy to use Doro 780X has great sound, practical features and a keypad that makes calling important contacts straightforward and simple.Three speed dial widely spaced memory keysSafety timer that can automatically dial-up and send an SMS alarm to preset numbersGPS localisation to let people know where you areAssistance button to make you feel safe and secureCan receive SMS messages but not send them (sender also receives a message opened receipt when Doro user reads it)BatteryThis mobile phone for the elderly comes with a UK mains plug and a docking station to charge the device. Thanks to the desktop charging cradle you will always know where your Doro 780X is and that it has a charge.The cradle is perfect for anyone with limited hand mobility or those who are partially sighted, as you won't need to insert the micro USB connector into the port on the side of your mobile phone to charge it anymore.HD Voice and HACThis mobile phone for seniors is Hearing Aid Compatible so you will get loud and clear sound whilst wearing your hearing device and thanks to the HD Voice technology it has never been so easy to hear and to be heard.Max. rec. amplification (dB): 35Max. ringer volume (dB): 75HAC Rating: T3/M3Ice (in Case of Emergency)Add an ICE contact to improve your safety. First responders can access stored medical information from the user's phone easily using the ICE function. All fields are optional, but you would be able to provide next of kin details, condition, allergies, blood type, vaccinations, medications and other very important information which might be crucial to know in the event of an accident or trauma.Response by DoroThe Response button features on the back of the Doro 780X and when pressed will simultaneously alert an unlimited number of ‘Responders’ that are set up in the pre-installed app. Responders are alerted on their smartphone (free app to download) that the Doro user requires assistance and are shown their location. Within the Response by Doro app, users are also able to help manage settings such as screen brightness or call volume on the Doro phone.Safety TimerThe safety timer function becomes very useful when you are performing a task that may be risky for your safety and which may leave you unable to call for help.To avoid this, set the safety timer to ON by pressing the key on the side of the phone and follow the instructions. Do the task (i.e. take a shower) and deactivate once complete.If the alarm hasn't been deactivated within the set time then the assistance sequence will start. You can decide the time period, up to a maximum of 120 minutes.Splash-proofThis device is resistant to water splashes and is protected from limited dust ingressClassification: IP54Call BlockingThe call blocking feature allows you to prevent specific numbers from calling or texting you. This option is very useful especially if you often receive spam calls or messages.You can add numbers to your Blacklist directly from your call log, just press Block number.GPSAfter downloading and setting up the Response by Doro app, you can instantly see the Doro user's position. If the Doro 780X is on and connected to the internet (via WiFi or mobile data), it will update the position instantly; if it is not connected, it will show the last known position with the time.Note! Both the Doro 780X user and ‘Responders’ need to set up a Response by Doro account to use this service, with the Doro user granting permission to share their location with their connected Responders.Does the Doro come with a SIM card?The Doro 780X is sold "SIM-free", which means that no SIM card is included.You can use any PAYG (Pay As You Go) or contract SIMThe SIM card has to be the "micro SIM" size

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Phone:

024 7642 2224

Email:

support@alzproducts.co.uk

Location:

Unit 2, 68 Bayton Road, Exhall
Coventry
CV7 9EJ

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“Really difficult to set up Not easy to use at all Mum unable to unlock screen herself so phone virtually useless Wish I'd not bought it”

1 Helpful Report

We're sorry to hear that our customer had trouble setting up this device. We've contacted this customer to offer our support and our customer service team are always available to help with the set-up of any of our technical products, by email or telephone. We also have a 30 day hassle free returns policy should any product not be suitable. We have queried the lock feature on the phone with the manufacturer and they have clarified with us how this works. There is an automatic safety feature that locks the phone after use, so the user does not accidently make calls. For example, when the phone is in a pocket or handbag. The phone needs to be unlocked to make a call but not to receive one. To unlock the phone to make a call then a longpress on button ... is needed. We will look at adding this information to our product page.

“Although unlocked it required a prolonged press on the three dot bar to open which was beyond my mother in laws ability/understanding so fell at the first hurdle. It should just work when you power it on. Not enough instructions on how to set it up - I struggled to get her numbers on the phone etc. All Ma needed was a telephone to call from and too. Went back to previous doro and completely reset it so didn’t need pass code which was what Ma kept forgetting.”

1 Helpful Report

We're sorry to hear that our customer was unhappy with the phone and the instructions. We queried the lock feature with the manufacturer and they have clarified with us how this works. There is an automatic safety feature that locks the phone after use, so the user does not accidently make calls. For example, when the phone is in a pocket or handbag. The phone needs to be unlocked to make a call but not to receive one. Our customer contacted us directly and the phone has been returned for a refund.