Figaro Chain Bracelet (Gold) Reviews

4.2 Rating 98 Reviews

About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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“I have purchased items off you before and been quite happy with them, however the last two bracelets have lost their colour after two days, you replaced the first one I emailed on 23/3/24 asking for a refund. I can if you wish return the bracelets for your inspection”

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I'm so sorry to hear about this issue with your Figaro Chain Bracelet, Julie! Our customer service team will be able to get this sorted for you ASAP, so please do follow up with them on the currently email thread 🧡

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“Loved the bracelet initially, but massively overpriced as it's discoloured in such a short space of time. It's almost like it's 2 toned gold and silver.”

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Hi Victoria, thank you for reaching out to us! Please be assured that we are reaching out with regards to your query so we can discuss this further. We advise you to keep an eye on your emails and lookout for an email from help@abbottlyonsupport.com. We look forward to hearing from you!

“Gold plate already starting to come off”

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“Just a bit bid for wrist but is my fault, I love it”

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“Changed colour”

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Hi Imzy, thank you for reaching out to us! Please be assured that we are reaching out with regards to your query so we can discuss this further. We advise you to keep an eye on your emails and lookout for an email from help@abbottlyonsupport.com. We look forward to hearing from you!

“The difference in sizing is very drastic! I initially ordered a S/M because that’s my usual size in bracelets and I had to return because it was tiny! I’m not joking when I say this fit my little niece and she’s 4 years old! So I then exchanged it for a size M/L, and when it arrived it was HUGE. I honestly just gave up and gifted it to someone else, it’s a shame because it’s such a nice bracelet but the sizing is just awful.”

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We’re so sorry to hear that you aren’t 100% happy with the sizing, Jade - please be assured that we have passed this onto the relevant department, who will take your feedback on board & look for ways to improve. Thank you for sharing this!

“Clasp broke after 5 weeks wear, replacement sent and the gold colour had rubbed off practically the whole bracelet within 2 weeks! Absolutely waste of money!”

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Hi Jesics, sorry to hear about this! I have taken a quick look and can see that a member of our customer service team has been in contact with you via email about this and that it is all sorted. If you need any further assistance then please feel free to reach back out to us via the current email thread.