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About Abbott Lyon:

Focused on becoming the go-to brand for beautiful, high-quality personalised jewellery and accessories, Abbott Lyon was founded in 2015 by a talented team of individuals with a passion for affordable luxury. Designed in-house by our teams in Bath and London, our brand has found loyal fans around the world, and we’re beloved for our bespoke designs, super desirable styles and special shopping experience.

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“Really nice added touch to the gift. Great quality”

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“Absolutely fantastic! It was just perfect and the service was amazing!! Thank you so much”

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“Amazing quality!”

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“Absolutely amazing quality, it made my daughter’s 22nd birthday, that was hard to beat as her 21’st cost me a fortune!!! Her name is Meghan, which made this even more special. Thank You xxx”

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“Lovely gift bag !”

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“Never arrived £5 down the drain. Patronising message saying check in the delivery box!!”

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Hi Suzanne, sorry to hear about this! We do always ask our customers to double check as some items can be tucked away and not seen right away but I apologise if you found this to be patronising. I have taken a quick look and can see that a member of our customer service team has been in contact with you about this and that it is all sorted. If you need any further assistance then please feel free to reach back out to us via the current email thread.

“I didn’t receive this with the order”

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Hi Keira, thank you for reaching out to us! Please be assured that we are sending you an email with regards to your query so we can discuss this further. We advise you to keep an eye on your emails and lookout for an email from help@abbottlyonsupport.com. We look forward to hearing from you!