Asalaamu Alaykum Sister
Thank you for your review.
We are very sorry for the disappointment this has caused you.
Our team have contacted you directly to try and resolve this, please do check your inbox.
Many thanks
Asalaamu Alaykum Dear Customer
Thank you for your review.
We are very sorry that you were not completely satisfied with your purchase.
We have forwarded your details to our production team for their reference to try and help improve our services in the near future inshaaAllah.
If you have any further queries or concerns, do let us know.
Thanks
Aab