“Very quick delivery, excellent packing. Unfortunately, as I unpacked the furniture, I noticed that on parts the white paint was scratched - perhaps during production. An exchange would be too inconvenient and tedious for me. The scratched parts are mostly underneath/inside. I fixed the scratches with a bit of paint myself. It does not detract from the function and durability. I also think the tone on the website of Lazy Susan was very friendly, I believe that efforts are being honest here about the customer.”
“"We did have an issue with chair arms not fitting properly but the response was immediate & the problem was solved quickly and to our complete satisfaction.
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“Good morning, I am very happy with the products and service. I have just put them in their place and will definitely send you some photos as promised. Thank you.”
“Ordering online is okay + Delivery with TNT fast and punctual. - Information regarding the weight of the chair not clear on the internet. Questions regarding this via email didn't bring clarification, but communication was friendly. In the end I just ordered the chair, assembled it, and weighed it. - Ordered 1 chair but received 2 (partially faulty), from which I then built a whole chair, Lazy Susan said they would collect the rest. - General terms and conditions are stricter than in Germany.”